At Novatic, we are committed to delivering high-quality furniture and ensuring a seamless shipping experience for our customers. Below are the details of our shipping policy:
- Shipping Locations
We currently deliver to all locations within India. At this time, international shipping is not available. - Shipping Costs
Shipping costs vary depending on the product and destination. The exact shipping fee will be calculated and displayed at checkout. - Order Processing and Dispatch Time
All orders are processed and dispatched within 2 business days. You will receive a confirmation email once your order is ready for shipment. - Delivery Time
Order will be delivered within 5-7 days. - Tracking Information
After your order has been shipped, a tracking number will be shared via email. You can use this number to track your shipment on the carrier’s website. - Shipping Restrictions
Currently, there are no restrictions on the products we ship within India. - Undeliverable Packages
If a package is returned to us as undeliverable, we will attempt to reship it to you. To avoid delays, please ensure your shipping address is accurate and complete. - International Orders
We do not accept international orders at this time. - Lost or Damaged Packages
While we are not responsible for lost or damaged packages after shipping, we are committed to assisting you in resolving such issues. Please contact us if you experience any problems with your shipment. - Returns and Replacements
Your satisfaction is our priority. In the following cases, we provide support:- Manufacturing Defects: A replacement will be provided for defective items.
- Missing Parts: Any missing parts will be promptly provided to complete your product.
For further assistance, please contact our customer support team. We are here to ensure a smooth and satisfactory experience with Novatic.
